Program Coordinator Middlesex County Resource Center

New Brunswick, NJ
Full Time
Middlesex County Resource Center
Mid Level
Position Summary:
This individual is responsible for overseeing the functioning of program service delivery, ensuring compliance, and maintaining positive working relationships with clients, community organizations, schools, churches, and business partners. In addition, this individual is responsible for case management supervision, direct services, training, and monitoring program outputs and outcomes. The Program Coordinator also works with individuals to establish and accomplish goals, provide advocacy support, and promote empowerment.

Key Responsibilities:
Program Oversight & Service Delivery
  • Oversee the daily operations of housing and re-entry programs, ensuring quality service delivery and compliance with funding and regulatory requirements
  • Supervise case managers and support staff, including assigning tasks, conducting performance evaluations, and ensuring adherence to policies and procedures
  • Provide direct services to clients, including intake, eligibility verification, goal setting, and advocacy
  • Support clients in locating and maintaining stable housing, including navigating housing applications and landlord communications
Technology & Employment Support
  • Assist clients in using technology to search for employment, complete job applications, and prepare resumes
  • Provide guidance on accessing and completing online forms for housing, benefits, and other essential services
  • Coordinate digital literacy workshops or one-on-one coaching to build client confidence with technology
Community Engagement & Partnerships
  • Cultivate and maintain partnerships with community organizations, housing providers, schools, churches, and local businesses
  • Serve as a liaison for program activities and coordinate with internal departments and external agencies
  • Participate in neighborhood initiatives that enhance community well-being and resident quality of life
Compliance & Reporting
  • Ensure program compliance with funder requirements and internal policies
  • Compile and analyze program data; prepare reports and documentation for audits, funders, and internal use
  • Provide feedback to leadership on emerging community needs and service gaps
Budget & Resource Management
  • Assist in monitoring program budgets and expenditures
  • Identify and develop partnerships to support service delivery and resource expansion
  • Provide operational support to service providers and community partners
Training & Staff Development
  • Train and support staff in service delivery, documentation, and client engagement
  • Promote a safe, inclusive, and respectful work environment that supports staff and client empowerment
Qualifications
  • Bachelor’s degree in Social Work, Human Services, Public Administration, or related field (Master’s preferred)
  • 3+ years of experience in housing services, re-entry programs, or community-based case management
  • Supervisory experience in a nonprofit or human services setting
  • Strong understanding of housing systems, compliance standards, and digital tools for service delivery
  • Proficiency in Microsoft Office, Google Workspace, and online application platforms
  • Excellent communication, organizational, and interpersonal skills
  • Commitment to equity, empowerment, and community engagement
Compensation & Benefits 
  • Salary range $50000-$55000
  • Comprehensive health insurance 
  • Paid time off and holidays
  • Retirement plan with employer match

ASSOCIATION PHILOSOPHY:
The New Jersey Association on Correction is a 501(c)(3) nonprofit organization founded in 1961 that provides services in seven New Jersey counties to survivors of domestic violence and sexual assault, persons with HIV/AIDS and those who are reentering society following incarceration.  For more information see www.njaconline.org.


The New Jersey Association on Correction is an Equal Opportunity/Affirmative Action Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, lawful political affiliation or group membership, physical handicap, age, marital status, sexual orientation, prior involvement in the criminal justice system, off the job lawful activities or physical appearance.

 
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